Thanks to a Call Center open 24/7 and the network of specialized Service Centers active throughout Italy, Doctor Hail provides each client from the very beginning with an expert technical staff that is by their side throughout the entire process.

Private's Standard Skills

Doctor Hail offers a personalized service, adapted to meet the specific needs of each individual client. Available services includes:

Body-Shops's Standard Skills

Base package
Based on the volume of vehicles, the severity of the damage and the space you have available, Doctor Hail will supply you with the appropriate number of technicians to quickly repair all of your damaged vehicles.
Plus package
In addition to our expert team of PDR technicians, Doctor Hail will provide a specialized Remove and Install team to disassemble/reassemble the vehicles during the repair, as well as final cleaning and detailing of the repaired vehicles.
VIP Package
Our 360° service:
1. Technicians;
2. Remove and Install team;
3. Final cleaning and detailing;
4. Courtesy car;
5. Mobile paint station.

Doctor Hail brings the maximum of performance to those who want to build strong, lasting relationships with their clients. Its revolutionary approach provides clients with a complete, 360° assistance : from the first contact to the return of the repaired vehicle without a worry, Doctor Hail takes care of everything! The guarantee of one of a kind results with an extremely high level of customer care results in loyal clients.

Companies's Standard Skills

CLAIM MANAGEMENT
Doctor Hail's core business is to offer a full turnkey solution to the repair of hail damage claims. You won't have to worry about hail claims anymore: we will spoil your clients for you!

The 13 pluses of Doctor Hail

1. ZERO Deductible.
2. Courtesy car always available.
3. Dedicated Call center inbound e outbound active 24/7.
4. A single representative dedicated to each client throughout the entire process..
5. Guaranteed anti-fraud system.
6. The vehicle maintains its pre-hail value.
7. No claims adjuster.
8. Minimal environmental impact.
9. Lifetime guarantee.
10. A highly developed network, dense and structured
11. Complimentary car wash post repair.
12. Customized treatment for our VIP clients.
13. Follow up service to evaluate customer satisfaction.

Doctor Hail has a department dedicated exclusively to the management of hail damage claims in large car parks and all types of uncovered car deposits and lots.

Parks's Standard Skills

Doctor Hail is among the largest operators in the industry, and is structured to organize very quickly (often the same day), temporary, “immediate response” repair centers on site on the clients' lot. Doctor Hail equips the lot with portable tents and mobile paint stations when necessary, allowing Doctor Hail technicians to carry out repairs in optimal conditions. This service is exclusive to Doctor Hail, the only operator in the Italian market to provide these technologies.